Repair Facility

PUPCO's repair department provides professional repair and reconditioning services of your out-of-warranty equipment. Ship equipment for repair directly to PUPCO. Our in-house repair facility guarantees quick turnaround and cost savings.

Call 1-800-253-0375 for information and free estimates.

We provide professional repair of the following equipment:

Blower/Ventilators
All manufacturers models
Submersible Manhole Pumps
All manufacturers models
Splicing Machines
710, 835, 890, MS² (we do not repair 3M/PSI 710 machines)
Splicer Handsets/Buttsets
Harris & Progressive Splicer Handsets
Electronic Test Gear
All models from: Industrial Technology, Tempo, Greenlee, Progressive, Tektronics, Riserbond, Dynatel 3M, Canoga Perkins, Alcoa Fujicura, Noyes, Nettest, Radiodetection, and many more
Gas Detectors & Explosimeters
Most models from: RKI, GasTech, Lumidor, MSA, and many more

Procedures for Sending Equipment for Repair

Before sending any equipment for repair, you must first call 1-800-253-0375
to obtain a Repair Authorization (RA) number from PUPCO. Specific questions regarding the type of equipment,
reason for repair, completion date, methods of payment and return shipping will be asked before a RA is issued.

The RA number should be clearly displayed on the outside of the shipped package.
Be sure to also include your name, address, telephone number, description of problem, and RA number
inside the box with the equipment.

The customer is responsible for proper packing of the product for shipment.

The customer is responsible for lost shipment(s) or any damage to equipment during shipment(s).
We recommend insuring the shipment and requiring a proof of delivery from carrier.

The customer is responsible for all shipping and insurance costs.

Warranty
90-day warranty, parts and labor.